FAQ on restrictions and possibilities for the use of the TIB during the Corona crisis

In the following, we answer important questions in connection with the TIB's services, which continue to be restricted as a result of the COVID 19 pandemic. The measures are limited in time and are regularly adapted to the situation. Background information can be found in the FAQ "Why is TIB restricting its services?

This page is updated regularly. Status:21 July 2020

Due to the still valid regulations on infection protection, the use of the library on site is still restricted. Opening hours are still reduced and the number of workstations released in the reading rooms is significantly lower than in normal operation.

Since 6 July 2020, the Circulation Desks at the Technik/Naturwissenschaften (Science/Technology)TIB Conti-Campus and TIB Sozialwissenschaften (Social Sciences) sites are open Monday to Friday from 09:00 to 20:00 for lending and returning items. The registration/cashier at these sites will also be open from Monday to Friday from 09:00 to 20:00 and limited use of the reading room is also possible 

Starting 1 August 2020, the TIB Conti-Campus will be open Monday to Friday from 09:00 to 23:00. and on Saturdays and Sundays from 09:00 to 20:00. The TIB's Technik/Naturwissenschaften (Science/Technology) site will be open Monday to Friday from 09:00 to 22:00 and Saturday from 09:00 to 20:00, the Reading Room Patents and Standards (PIN) Monday to Friday from 13:00 to 16:30. Starting 1 August 2020, the TIB Sozialwissenschaften (Social Sciences) site will be open again during normal opening hours: Monday to Friday from 09:00 to 20:00 and Saturday from 09:00 to 18:00.

The TIB Geschichte/Religionswissenschaft (History/Religious Studies) site will remain closed to the public.

To contain the COVID 19 pandemic, numerous regulations have been in place since March 2020, which also apply to the TIB. For the state of Lower Saxony in general, the "Niedersächsische Verordnung über infektionsschützende Maßnahmen gegen die Ausbreitung des Corona-Virus" is binding, which among other things formulates distance and hygiene requirements. The ordinance is updated in part at weekly intervals; the valid version can be found at https://www.niedersachsen.de/Coronavirus/vorschriften-der-landesregierung-185856.html. Further requirements, including the interpretation of the regulation, by the Lower Saxony Ministry of Science and Culture must also be observed. This results, for example, in a reduced number of available workplaces in the TIB reading rooms and the obligation to document the contact details of users of the reading rooms.

Further restrictions result from the SARS-CoV-2 occupational safety standard. Due to the protection of employees, the full personnel capacity is not available on site, which has an impact on opening hours.

Finally, the terms of use continue to apply, which authorise the library to set opening hours and to close the library temporarily for compelling reasons (§ 11) and to earmark workplaces permanently or for a limited period (§ 16(3)). In its function as a university library, the TIB serves primarily to provide the university with literature and information (§ 2(3)). This applies in particular to the provision of workstations as learning space. It is also true that "the nature and scope of the services [...] depend on the library's tasks and on its staff, material and technical equipment" (§ 2(5)). No explicit task of the library, however, is its function as an internet café or quiet office.

Mouth and nose protection must be worn on all ways within the areas of use and when using the reading rooms at the TIB's Technology/Natural Sciences, Conti Campus and Social Sciences sites. However, in order to make learning as comfortable as possible, you can take off your mouth and nose protector at the workplaces. The TIB also strongly recommends that you wear a mouth-and-nose mask when borrowing, returning and registering.

Please understand that currently only a limited number of people have access to the circullation desks an to the reading rooms and that waiting times may therefore occur. In order to allow you access to the reading rooms, we have to record and store your personal data (PDF). If too many people wish to use the reading rooms, we will implement a process for registration/reservation for reading room use. Please note the information provided on site.

Please keep the appropriate distance in the rooms. Pay attention to the existing markings in the entrance areas. Please remember that all measures mentioned are taken for your and our employees' protection. We ask for your understanding and for mutual consideration.

Items from the stacks must be ordered online, as they can only be picked up at the Circulation Desks.

At the TIB Technik/Naturwissenschaften (Science/Technology) and TIB Conti-Campus sites, access to the reading rooms is only possible for a limited number of people, so until further notice we are offering to order media from the open stacks via the catalogue for pick-up from the circulation desk. Orders from the holdings of the TIB Geschichte/Religionswissenschaft (History/Regional Studies) site will be provided at the TIB Sozialwissenschaften (Social Sciences) site.

Please note that it can take up to two days to make the items available: Therefore, please check your library account before you visit the library to make sure that the items you have ordered are available. To do this, please check your library account in the classic catalogue (OPAC), as for technical reasons the currently valid pick-up sites can only be shown there at present.

Customers of the TIB document delivery service can continue to order specialist and research literature from the areas of science and technology via the TIB portal as usual.

All of the TIB's digital services are available as usual

As a member of Leibniz Universität Hannover you can  use our photocopy delivery service.

In the search system of the TIB portal you will also find many media in free access. In addition, there are various ways of finding literature published in Open Access.

You can use the TIB document delivery service to order specialist and research literature in the fields of technology and the natural sciences from the TIB's holdings for a fee via the TIB portal, or you can use the TIB's fee-based digital single item sales service.

Many digital resources are licensed and therefore only available to members of the Leibniz Universität Hannover (LUH).

Employees of LUH gain access by registering with a valid library card. 

Students of LUH also have the possibility to access licensed offers from off campus via VPN. Electronic full texts can thus be found and downloaded via the TIB portal.

In the search system of the TIB portal you will also find many media in free access.

On-site events take place in compliance with the rules of distance.

We are trying to offer alternatives in the form of webinars, livestreams and consultation hours (online and by phone). The dates of these events are published on our website and in the social media.

In the TIB blog , our staff members show in numerous articles what possibilities there are for accessing literature  and how to organise everyday learning and research from home.

We provide information about events and new articles on our website and via social media (Facebook, Instagram and Twitter).

For submission to examination offices, the BaFöG office and other institutions, we offer an overview and general confirmation of the TIB's closure and service restrictions as a result of the corona crisis for downloading and printing. This confirmation is available at https://tib.eu/uebersicht-serviceeinschraenkungen.

You can contact the TIB's information desk for all questions concerning the services of the TIB as a university library: by telephone on 0511 762-2268 or by email at informationtibeu.

For all questions regarding TIB document delivery, you can contact the TIB's customer service department: by telephone on 0511 762-8989 or by email at customerservicetibeu.

In general, all TIB departments can still be reached by telephone and/or email. You are welcome to use the contact information provided on the respective pages.


FAQ of Leibniz Universität Hannover

Leibniz Universität also has FAQ about the current situation on its website. There you will find answers to questions about closures and accessibility, about education and courses, about research and much more.