Printing, Copying, Scanning

QPilot print server

To use the multifunction devices for printing and scanning, you need a user account on the QPilot print server.

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At all TIB sites close to the campus there is the possibility to make printouts, copies and scans in self-service. The use of the multifunctional devices is chargeable, the payment is only cashless with Mensa card of the Studentenwerk Hannover or a campus card, which contains the Mensa wallet (in the following "copy card").

In addition, free of charge usable overhead scanners as well as flatbed scanners are available at the public PC workstations. The use of one's own digital camera (without flash, shutter noises and tripod) for photographing pages is also possible.

In the case that self-service reproduction is prohibited for conservation reasons, the TIB offers copying or scanning services for which a fee is charged.

To print on the multifunction devices, registration on the QPilot print server with an e-mail address and the number of the copy card is required. Printing is possible from the public PC workstations of the TIB; there, desired parameters can be set via the printer driver. Driverless printing via a web service is also possible from the LUH campus network and via EduRoam. In this case, no settings can be made for the print job, and the printable file formats are limited.

Printing from the USB stick is currently not possible.

Multifunction devices

Scanning on the multifunction devices requires registration on the QPilot print server with an e-mail address. The scans are sent to the e-mail address or can be downloaded after logging in to the print server.

Scanning to USB stick is currently not possible on the multifunction devices.

Flatbed scanner

Flatbed scanners with book edges, maximum document size DIN-A4, are available for free use at some of the TIB's public PC workstations. Scanned files can be saved on a USB stick or sent via web service.

Overhead scanner

At the TIB sites Conti-Campus (Periodicals Reading Room on the 2nd floor), TIB Technology/Natural Sciences, TIB Social Sciences and TIB History/Religious Studies, there is one supervisory scanner each, with which scans and printouts of large-format originals (up to DIN A2 format) can be made without damaging the book. The use of the scanner is free of charge. Scans can only be stored on a USB stick.

Microform scanner

At the TIB sites Technology/Natural Sciences and Conti-Campus you can use one microform scanner each to make back enlargements of microfilms and microfiches. You can save the scans in various output formats directly to a USB stick or send them via web mail service.

As copiers, the multifunction devices can be used without registering on the print server. The copy card is required for payment.

Frequently asked questions

After you have read the conditions of use and agreed to the data processing, you can register with the desired e-mail address on the QPilot print server. You will also need the card serial number, which you can either find printed on the card or using a card reader at the TIB Conti-Campus and TIB Technik/Naturwissenschaften sites. Our information desk will be happy to help with this.

The use of the multifunctional devices is subject to a charge according to the TIB's Entgeltordnung der TIB (D.2.2.)

  DIN A4 DIN A3
Copy/Print (b/w) 5 ct 10 ct
Copy/Print (colour) 20 ct 40 ct
Scan 1 ct 1 ct

Double-sided copies/prints are charged as two single-sided copies/prints.

Each campus card containing Mensabörse of the Studentenwerk Hannover is suitable for payment at the multifunctional machines. In addition, the Studentenwerk issues a Mensa card that can also be used. 


The TIB sells Mensa cards at the loan desks of TIB Technik/Naturwissenschaften and TIB Conti-Campus sites for 7 euros. This includes a 2 euro starting credit and a 5 euro deposit. Deposit and remaining credit can only be refunded at the Studentenwerk Hannover.


Older TIB library cards may still contain Ricoh credits from the previous printing solution. They are not working with the new service. At present, the Gottfried Wilhelm Leibniz Library (GWLB) still has a licence agreement with Ricoh, so that the Ricoh credits can be used there.

The credit can be charged with charging machines and cash points of the Studentenwerk Hannover by their conditions. Two charging machines are available at the TIB Conti-Campus and TIB Technik/Naturwissenschaften sites for cashless charging with GiroCard.

After logging into the user account on the QPilot-service (only within the LUH campus network), you can upload files for printing under "mobilePrint". Accepted file formats include .pdf, .jpg and .txt files as well as office files in the Open XML formats (Microsoft Office) and the Open Document formats (LibreOffice).

Saving to USB stick is currently not possible at the multifunction devices. At the overhead scanners you may save to a USB device. At the flatbed scanners you may save to a USB device, and you can use web services to send files to your own freemail address.

Printing from USB sticks is currently not possible at the multifunctional devices. You can open files from your USB stick at the public PC workstations and send them as print jobs.

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