$44 Billion Spent on CRM in 2000 - and Customer Relationship Management is Worse Than Ever! (English)
- New search for: Bosch, R.
- New search for: Bosch, R.
In:
DM REVIEW
;
11
, 7
;
20-29
;
2001
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ISSN:
- Article (Journal) / Print
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Title:$44 Billion Spent on CRM in 2000 - and Customer Relationship Management is Worse Than Ever!
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Contributors:Bosch, R. ( author )
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Published in:DM REVIEW ; 11, 7 ; 20-29
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Publisher:
- New search for: POWELL PUBLISHING INC
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Publication date:2001-01-01
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Size:10 pages
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ISSN:
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Type of media:Article (Journal)
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Type of material:Print
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Language:English
- New search for: 658.4038
- Further information on Dewey Decimal Classification
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Classification:
DDC: 658.4038 -
Source:
© Metadata Copyright the British Library Board and other contributors. All rights reserved.
Table of contents – Volume 11, Issue 7
The tables of contents are generated automatically and are based on the data records of the individual contributions available in the index of the TIB portal. The display of the Tables of Contents may therefore be incomplete.
- 10
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Intelligent Information ProcessingLoshin, D. et al. | 2001
- 16
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Notes From the Giga Advisor More CRM Without the Customer...and Without the Data WarehouseAgosta, L. et al. | 2001
- 18
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Diary of a Data Warehouse ProjectSchauer, J. et al. | 2001
- 20
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$44 Billion Spent on CRM in 2000 - and Customer Relationship Management is Worse Than Ever!Bosch, R. et al. | 2001
- 26
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Marketing Systems Customer Matching SystemsRaab, D. M. et al. | 2001
- 30
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Integrating Data and Document WarehousesSullivan, D. et al. | 2001
- 36
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Segmentation Building a Segmented CRM Database In An Emerging MarketLevy, D. et al. | 2001
- 38
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The Coming Storage ConvergenceCerqueira, A. R. et al. | 2001
- 42
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Intelligent Solutions All Mach - No VectorImhoff, C. et al. | 2001
- 44
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View of the Market Further Musings on the ASP MarketStewart, N. et al. | 2001
- 46
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The CRM-Ready Data Warehouse The Contact Center Data Mart, Part 1McKnight, W. et al. | 2001
- 48
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Data Warehouse Delivery Paying the PriceHackney, D. et al. | 2001
- 50
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Network Appliance Dan Warmenhoven, chief executive officer of Network Appliance, chronicles the company's achievements and shares his insights on NetApps' potential in the external storage marketplaceSchauer, J. et al. | 2001
- 54
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Plain English on Data Quality Why You DON'T Need Management Commitment, Part 3English, L. et al. | 2001
- 56
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Information Management: Charting the Course What a Data Warehouse Is NotInmon, B. et al. | 2001
- 60
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Business Intelligence 2001: A Customer Service OdysseyOsterfelt, S. et al. | 2001
- 62
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Meta Data and Data Administration Meta Data Repository Project Plan: The Rollout PhaseMarco, D. et al. | 2001
- 144
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The Enterprise Enterprise Portal Success: Framework for Enterprise ArchitectureFinkelstein, C. et al. | 2001