Interactive Visualisation of Automotive Warranty Data Using Novel Extensions of Chord Diagrams (English)

in EuroVis - Short Papers
EuroVis - Short Papers

Descriptive and predictive analytics enable the automotive industry to be pro-active in its management of warrantyrepairs and the substantial unknown costs associated with future claims. Understanding what makes theircustomers most dissatisfied can assist manufacturers to take pro-active steps towards restoring satisfaction andincreasing the likelihood of customers making future purchases. Presented in this short work-in-progress paperare two techniques which enable the interactive visualisation of high-dimensional relationships within categoricaldata. Our Multi-Chord Diagram and Multi-Chord Glyph Diagram extend traditional Chord Diagrams, overcomingthe limitation of only depicting relationships between category pairs. We present these techniques in an application,addressing a real-world problem of visualising data relating to customer satisfaction following variouscombinations of automotive warranty repair. Although presented as a novel application for visualising customersatisfaction, we feel that the techniques described could also be applied to other scenarios involving the visualisationof variable high-dimensional relationships within categorical data.

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Table of contents conference proceedings

The table of contents of the conference proceedings is generated automatically, so it can be incomplete, although all articles are available in the TIB.

Color and Uncertainty: It is not always Black and White
Tak, Susanne / Toet, Alexander | 2014
Visibility-Driven Depth Determination of Surface Patches in Direct Volume Rendering
Stoppel, Sergej / Hege, Hans-Christian / Wiebel, Alexander | 2014
Visualizing Uncertainty in HARDI Tractography Using Superquadric Streamtubes
Wiens, Vitalis / Schlaffke, Lara / Schmidt-Wilcke, Tobias / Schultz, Thomas | 2014
Studying Color Blending Perception for Data Visualization
Gama, Sandra / Gonçalves, Daniel | 2014
Interactive Visualisation of Automotive Warranty Data Using Novel Extensions of Chord Diagrams
Nicholas, Michael / Archambault, Daniel / Laramee, Robert S | 2014
Group-Level Graph Visualization Taxonomy
Saket, Bahador / Simonetto, Paolo / Kobourov, Stephen | 2014
Evaluation of Visualizations for Interface Analysis of SPH
Krone, Michael / Huber, Markus / Scharnowski, Katrin / Hirschler, Manuel / Kauker, Daniel / Reina, Guido / Nieken, Ulrich / Weiskopf, Daniel / Ertl, Thomas | 2014
Vortex Detection in 4D MRI Data: Using the Proper Orthogonal Decomposition for Improved Noise-Robustness
Carnecky, Robert / Brunner, Thomas / Born, Silvia / Waser, Jürgen / Heine, Christian / Peikert, Ronald | 2014
Extracting Jacobi Structures in Reeb Spaces
Chattopadhyay, Amit / Carr, Hamish / Duke, David / Geng, Zhao | 2014
Visualizing Graphs as Maps with Contiguous Regions
Kobourov, Stephen / Pupyrev, Sergey / Simonetto, Paolo | 2014
FluidDiagrams: Web-Based Information Visualisation using JavaScript and WebGL
Andrews, Keith / Wright, Benedict | 2014
Redesigning the Sequence Logo with Glyph-based Approaches to Aid Interpretation
Maguire, Eamonn / Rocca-Serra, Philippe / Sansone, Susanna-Assunta / Chen, Min | 2014
Per-Fragment Image-based Flow Visualization using Interactive Surface Extraction from Unstructured Grids
Niebling, Florian / Becker, Martin / Schlegel, Thomas | 2014
Comparing Three Designs of Macro-Glyphs for Poetry Visualization
Abdul-Rahman, Alfie / Maguire, Eamonn / Chen, Min | 2014
Interactive Design of Multidimensional Data Projection Layout
Molchanov, Vladimir / Linsen, Lars | 2014
The Effect of Information Visualization Delivery on Narrative Construction and Development
Badawood, Donia / Wood, Jo | 2014
Coherent View-Dependent Streamlines for Understanding Blood Flow
Lawonn, Kai / Günther, Tobias / Preim, Bernhard | 2014
Characterization of Blood-Flow Patterns from Phase-Contrast MRI Velocity Fields
Pelt, Roy van / Fuster, Andrea / Claassen, Geert / Vilanova, Anna | 2014
The Design Space of Temporal Graph Visualisation
Kerracher, Natalie / Kennedy, Jessie / Chalmers, Kevin | 2014
Bilateral Depth Filtering for Enhanced Vessel Reformation
Kretschmer, Jan / Preim, Bernhard / Stamminger, Marc | 2014
Revisiting Perceptually Optimized Color Mapping for High-Dimensional Data Analysis
Mittelstädt, Sebastian / Bernard, Jürgen / Schreck, Tobias / Steiger, Martin / Kohlhammer, Jörn / Keim, Daniel A. | 2014
Eliciting Multi-touch Selection Gestures for Interactive Data Graphics
Willett, Wesley / Lan, Qi / Isenberg, Petra | 2014

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