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TIB reading rooms collection
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Leisure-service quality and hedonic experiences: Singing at a Karaoke House as a Form of Theatre
British Library Online Contents | 2015| -
Contribution to quality research: a literature review of Kano's model from 1998 to 2012
British Library Online Contents | 2015| -
The integrated model of core competence and core capability
British Library Online Contents | 2015| -
Assessment and cultivation of total quality management organisational culture - an empirical investigation
British Library Online Contents | 2015| -
Innovation performance of Taiwanese information firms: an acquisition-learning-innovation framework
British Library Online Contents | 2015| -
Standards as catalyst for national innovation and performance - a capability assessment framework for latecomer countries
British Library Online Contents | 2014| -
Total quality management practices, competitive strategies and financial performance: the case of the Palestinian industrial SMEs
British Library Online Contents | 2014| -
Benchmarking to improve a strategy and marketing in pharmaceuticals
British Library Online Contents | 2014| -
Quality management effects in certified Serbian companies producing food of animal origin
British Library Online Contents | 2014| -
ISO 9001 European Scoreboard: an instrument to measure macroquality
British Library Online Contents | 2014| -
The characteristics of information system maintenance: an empirical analysis
British Library Online Contents | 2014| -
Exploring the antecedents that influence middle management employees' knowledge-sharing intentions in the context of total quality management implementations
British Library Online Contents | 2015| -
Capability contingent: the impact of organisational learning styles on innovation performance
British Library Online Contents | 2015| -
Research on product quality control in Chinese online shopping: based on the uncertainty mitigating factors of product quality
British Library Online Contents | 2015| -
The use of quality management systems, tools, and techniques in ISO 9001:2008 certified companies with multidimensional statistics: the Greek case
British Library Online Contents | 2015| -
Integrating the Kano model into architectural design: quality measurement in mass-housing units
British Library Online Contents | 2015| -
Development of quality management in Taiwan the past, present and future
British Library Online Contents | 2015|
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