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LUH-Institutsbestand
Synonyme wurden verwendet für: Customer satisfaction
Suche ohne Synonyme: keywords:("Customer satisfaction")
Verwendete Synonyme:
- kundenzufriedenheit
-
The value of different customer satisfaction and loyalty metrics in predicting customer retention, recommendation, and share-of-wallet
Emerald Group Publishing | 2007|Schlagwörter: Customer satisfaction -
Firms' complaint handling policies and consumer complaint voicing
Emerald Group Publishing | 2007|Schlagwörter: Customer satisfaction -
The influence of total quality management on customer satisfaction
Taylor & Francis Verlag | 2019|Schlagwörter: customer satisfaction -
Corporate brand image, satisfaction and store loyalty
A study of the store as a brand, store brands and manufacturer brandsEmerald Group Publishing | 2007|Schlagwörter: Customer satisfaction -
An empirical study on antecedents of aggregate customer satisfaction: Cross-country findings
Taylor & Francis Verlag | 2009|Schlagwörter: national customer satisfaction indices, American Customer Satisfaction Index (ACSI), Swedish Customer Satisfaction Barometer (SCSB) -
An Integrated Model of Service Experience, Emotions, Satisfaction, and Price Acceptance: An Empirical Analysis in the Chinese Hospitality Industry
Taylor & Francis Verlag | 2016|Schlagwörter: customer satisfaction -
Tall women's satisfaction with the fit and style of tall women's clothing
Emerald Group Publishing | 2010|Schlagwörter: Customer satisfaction -
Measurement of Service Quality in the Hotel Sector: The Case of Northern Poland
Taylor & Francis Verlag | 2013|Schlagwörter: customer satisfaction -
An examination of strategies employed for the integration of management systems
Emerald Group Publishing | 2010|Schlagwörter: Customer satisfaction -
Identification and analysis of moderator variables
Investigating the customer satisfaction-loyalty linkEmerald Group Publishing | 2008|Schlagwörter: Customer satisfaction -
Satisfaction in technology-enabled service encounters
Emerald Group Publishing | 2009|Schlagwörter: Customer satisfaction -
Exploring rider satisfaction with transit service in Indore, India: an application of the three-factor theory
Taylor & Francis Verlag | 2019|Schlagwörter: customer satisfaction -
From free to paid: Customer expertise and customer satisfaction on knowledge payment platforms
Elsevier | 2019|Schlagwörter: Customer satisfaction -
Assessing the effects of self-congruity, attitudes and customer satisfaction on customer behavioural intentions in retail environment
Emerald Group Publishing | 2008|Schlagwörter: Customer satisfaction -
Customer satisfaction with bank services: The role of cloud services, security, e-learning and service quality
Elsevier | 2020|Schlagwörter: Customer satisfaction -
CRM and customer service: strategic asset or corporate overhead?
Emerald Group Publishing | 2006|Schlagwörter: Customer satisfaction -
An investigation of service quality, customer satisfaction and loyalty in China's airline market
Elsevier | 2016|Schlagwörter: Customer satisfaction -
Theoretical approaches to the audit of customer satisfaction on the service market
Freier ZugriffDOAJ | 2006|Schlagwörter: customer satisfaction, audit of customer satisfaction, customer satisfaction index -
Service quality: A subliminal pathway to service differentiation and competitive advantage in private healthcare marketing in Ghana
Taylor & Francis Verlag | 2019|Schlagwörter: Customer satisfaction -
The measurement of end-user computing satisfaction of online banking services: empirical evidence from Finland
Emerald Group Publishing | 2006|Schlagwörter: Customer satisfaction
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