Erscheinungsjahr
Format
Lizenz
Sprache
-
Patient-centric quality assessment framework for healthcare services
Elsevier | 2016|Schlagwörter: Customer experience management -
The Hedonic Value of Hospitality Consumption: Evidence From Spring Break Experiences
Taylor & Francis Verlag | 2014|Schlagwörter: customer experience management -
Managing Customer Relations in a Modern Business Environment: Towards an Ecosystem-Based Sustainable CRM Model
Taylor & Francis Verlag | 2019|Schlagwörter: customer experience management -
A framework of customer experience management for hotel industry
Emerald Group Publishing | 2021|Schlagwörter: Customer experience management -
Designing a customer-experience-management model for the banking-services sector
Emerald Group Publishing | 2019|Schlagwörter: Customer experience management -
The Сustomer Experience Management as a Strategy For Business Development
Freier ZugriffDOAJ | 2021|Schlagwörter: customer experience management, customer experience management strategy -
GraphEx: visualizing and managing customer experience in its multidimensionality
Freier ZugriffEmerald Group Publishing | 2023|Schlagwörter: Customer experience management -
Customer Experience Management Concept and Its Implementation In Orthodontics (Brand “Insignia”)
Freier ZugriffDOAJ | 2019|Schlagwörter: customer experience management concept, theoretical model of the customer experience management process -
Combining corporate environmental sustainability and customer experience management to build an integrated model for decision-making
Freier ZugriffEmerald Group Publishing | 2023|Schlagwörter: Customer experience management -
Towards a holistic customer experience management framework for enterprises
Freier ZugriffDOAJ | 2016|Schlagwörter: customer experience management -
Measuring customer experience management and its impact on financial performance
Emerald Group Publishing | 2020|Schlagwörter: Customer experience management -
Customer experience management: toward implementing an evolving marketing concept
Online Contents | 2015|Schlagwörter: Customer experience management -
Development and validation of a measurement scale for the experience capability construct
Emerald Group Publishing | 2020|Schlagwörter: Customer experience management -
Customer experience management in capsule hotels: a content analysis of guest online review
Emerald Group Publishing | 2023|Schlagwörter: Customer experience management -
The role of customer experience touchpoints in driving loyalty intentions in services
Emerald Group Publishing | 2018|Schlagwörter: Customer experience management -
Customer experience management: toward implementing an evolving marketing concept
Online Contents | 2015|Schlagwörter: Customer experience management -
The experience of luxury craftsmanship – a strategic asset for luxury experience management
Taylor & Francis Verlag | 2022|Schlagwörter: customer experience management -
Developing a Customer Experience Management Framework in Hoteling Industry: A Systematic Review of Theoretical Foundations
Freier ZugriffDOAJ | 2020|Schlagwörter: customer experience management -
Customer Experience Management
Tema Archiv | 2013|Schlagwörter: CEM (Customer-Experience-Management) -
A framework to improve retail customer experience: a qualitative study exploring the customer journey
Emerald Group Publishing | 2023|Schlagwörter: Customer experience management
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