Erscheinungsjahr
Format
Lizenz
Sprache
Synonyme wurden verwendet für: Kundenbeziehungsmanagement
Suche ohne Synonyme: keywords:(Kundenbeziehungsmanagement)
Verwendete Synonyme:
- burgerbeziehungsmanagement
- citizen relationship management
- crm management
- customer relationship management
- kundenmanagement
- kundenpflege
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From e-CRM to s-CRM. Critical factors underpinning the social CRM activities of SMEs
Taylor & Francis Verlag | 2014|Schlagwörter: customer relationship management -
Revisiting Relationship Marketing and Customer Relationship Management in Leading Tourism and Hospitality Journals: Research Trends From 2001 to 2013
Taylor & Francis Verlag | 2015|Schlagwörter: Customer relationship management -
Application of data mining techniques in customer relationship management: A literature review and classification
Elsevier | 2008|Schlagwörter: Customer relationship management -
The moderating role of supply network structure on the customer integration-efficiency relationship
Emerald Group Publishing | 2013|Schlagwörter: Customer relationship management -
Moderating role of gender amongst various constructs of CRM
An empirical study of Indian hotelsEmerald Group Publishing | 2018|Schlagwörter: Customer relationship management -
Die Treiber der Customer Experience : so stärken Sie die Kundenbeziehung durch die Gestaltung des Einkaufserlebnisses
TIBKAT | 2019|Schlagwörter: Customer Relationship Management -
Why build a customer relationship management capability?
Elsevier | 2007|Schlagwörter: Customer relationship management -
Does relationship marketing matter in online retailing? A meta-analytic approach
Online Contents | 2015|Schlagwörter: Customer relationship management -
A measurement tool for customer relationship management processes
Emerald Group Publishing | 2011|Schlagwörter: Customer relationship management -
Customer relationship management (CRM) and Innovation: A qualitative comparative analysis (QCA) in the search for improvements on the firm performance in winery sector
Elsevier | 2021|Schlagwörter: Customer relationship management -
A novel methodology for evaluating the risk of CRM projects in fuzzy environment
Online Contents | 2012|Schlagwörter: Customer relationship management, Customer relationship management project implementation -
Customer win-back: the role of attributions and perceptions in customers’ willingness to return
Online Contents | 2015|Schlagwörter: Customer relationship management -
Can organizational learning foster customer relationships? Implications for performance
Emerald Group Publishing | 2013|Schlagwörter: Customer relationship management -
A case of managing customer relationship management systems: Empirical insights and lessons learned
Elsevier | 2009|Schlagwörter: Customer relationship management -
The TQM extension: Total customer relationship management
Taylor & Francis Verlag | 2010|Schlagwörter: customer relationship management (CRM), total customer relationship management (TCRM) -
Toward a contingency theory of CRM adoption
Taylor & Francis Verlag | 2017|Schlagwörter: customer relationship management -
The KCRM knowledge audit: model and case illustration
Emerald Group Publishing | 2013|Schlagwörter: Customer relationship management, Knowledge-enabled customer relationship management -
The Impact of Customer Relationship Management and Company Reputation on Customer Loyalty: The Mediating Role of Customer Satisfaction
Taylor & Francis Verlag | 2022|Schlagwörter: Customer relationship management; -
Delta model application for developing customer lifetime value
Emerald Group Publishing | 2019|Schlagwörter: Customer Relationship Management (CRM) -
The Influence of Social Customer Relationship Management (SCRM) on Customer Relationship Performance
Freier ZugriffDOAJ | 2019|Schlagwörter: customer relationship management, social customer relationship management
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