Erscheinungsjahr
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LUH-Institutsbestand
Synonyme wurden verwendet für: Customer satisfaction
Suche ohne Synonyme: keywords:("Customer satisfaction")
Verwendete Synonyme:
- kundenzufriedenheit
-
Customer satisfaction in Asia
Wiley | 2018|Schlagwörter: customer satisfaction, customer satisfaction management in Asia, customer satisfaction factors -
Creating customer loyalty through service customization
Emerald Group Publishing | 2012|Schlagwörter: European Customer Satisfaction Index, Customer satisfaction -
Do managers know what their customers think and why?
Online Contents | 2016|Schlagwörter: American Customer Satisfaction Index (ACSI), Customer satisfaction -
Do managers know what their customers think and why?
Online Contents | 2016|Schlagwörter: American Customer Satisfaction Index (ACSI), Customer satisfaction -
Absorptive capacity as enabler for service improvements − the role of customer satisfaction information usage
Freier ZugriffTaylor & Francis Verlag | 2021|Schlagwörter: customer satisfaction, customer satisfaction information usage -
Long-run causality between customer satisfaction and financial performance: the case of Marriott
Taylor & Francis Verlag | 2019|Schlagwörter: Customer satisfaction, American Customer Satisfaction Index -
Theory of attractive quality and life cycles of quality attributes
Emerald Group Publishing | 2011|Schlagwörter: Customer satisfaction -
Use of customer satisfaction measurements to drive improvements
Taylor & Francis Verlag | 2020|Schlagwörter: customer satisfaction measurements, customer satisfaction information usage -
The effects of service recovery on consumer satisfaction: a comparison between complainants and non-complainants
Emerald Group Publishing | 2006|Schlagwörter: Customer satisfaction -
An experimental Customer Satisfaction Index to evaluate the performance of city logistics services
Freier ZugriffDOAJ | 2017|Schlagwörter: customer satisfaction, customer satisfaction index, modified customer satisfaction index -
Does the Variance of Customer Satisfaction Matter for Firm Performance?
Freier ZugriffDOAJ | 2017|Schlagwörter: customer satisfaction, distribution of customer satisfaction, variance of customer satisfaction -
The influence of religious orientation on viewers’ loyalty towards satellite TV channels
The case of Muslim viewersEmerald Group Publishing | 2019|Schlagwörter: Customer satisfaction -
Predictors of customer satisfaction: testing the classical paradigms
Emerald Group Publishing | 2009|Schlagwörter: Customer satisfaction -
An analysis of satisfaction level of 3PL service users with the help of ACSI
Emerald Group Publishing | 2018|Schlagwörter: Customer satisfaction, American Customer Satisfaction Index -
The interrelationships among service quality, customer satisfaction, and customer loyalty: Examination of the fast-food industry
Taylor & Francis Verlag | 2017|Schlagwörter: customer satisfaction -
Service quality perception and customer satisfaction in Islamic banks of Pakistan: the modified SERVQUAL model
Taylor & Francis Verlag | 2017|Schlagwörter: customer satisfaction -
Decision making on various approaches to Importance-Performance Analysis (IPA)
Freier ZugriffDOAJ | 2017|Schlagwörter: customer satisfaction, customer satisfaction survey -
A cross-industry comparison of customer satisfaction
Emerald Group Publishing | 2006|Schlagwörter: Customer satisfaction -
Factors influencing online auction repurchase intention
Emerald Group Publishing | 2008|Schlagwörter: Customer satisfaction -
Models of Customers Satisfaction with Supermarkets in Poland
Freier ZugriffDOAJ | 2018|Schlagwörter: customer satisfaction, customer satisfaction model
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