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3G Marketing [2004]

1
Introduction
15
Market Intelligence
31
Segmentation
55
Service Development and Management
71
Partnership Management
91
Terminals
113
Distribution
125
Portals
139
Promotion
151
Branding
167
Service Adoption
189
Reachability
203
Selling Mobile Services
219
Tariffing
239
Billing
251
Other Revenue Streams
267
Combatting Churn
287
Marketing Plan
295
Postscript
301
Being Part of the 3G Revolution
303
Abbreviations
307
Bibliography
309
Useful Websites
313
Index
333
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