Year of publication
Type of material
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TIB reading rooms collection
LUH institutes collection
Synonyms were used for: Kundenbeziehungsmanagement
Search without synonyms: keywords:(Kundenbeziehungsmanagement)
Used synonyms:
- burgerbeziehungsmanagement
- citizen relationship management
- crm management
- customer relationship management
- kundenmanagement
- kundenpflege
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5 reasons predictive analytics make or break a CRM System
Online Contents | 2016|Keywords: Customer relationship management, Customer relationship management software -
The impact of customer relationship management and internal marketing on business performance: a comparison of lodging industries
Taylor & Francis Verlag | 2016|Keywords: customer relationship management -
The impact of cost, technology acceptance and employees' satisfaction on the effectiveness of the electronic customer relationship management systems
Online Contents | 2016|Keywords: Customer relationship management, Customer relationship management software -
The Impact of Customer Involvement on New Product Development: Contingent and Substitutive Effects
Online Contents | 2017|Keywords: Customer relationship management -
The use of social customer relationship management by building contractors: evidence from Tasmania
Taylor & Francis Verlag | 2016|Keywords: Customer relationship management, social customer relationship management -
The impact of customer relationship management and internal marketing on business performance: a comparison of lodging industries
Online Contents | 2016|Keywords: customer relationship management -
CRM's dirty little secret
Online Contents | 2015Keywords: Customer relationship management, Customer relationship management software -
Buying without blindfolds
Online Contents | 2017|Keywords: Customer relationship management software -
Customer Relationship Management Research from 2007 to 2016: An Academic Literature Review
Taylor & Francis Verlag | 2018|Keywords: customer relationship management -
Understanding social customer relationship management adoption: qualitative insights
Taylor & Francis Verlag | 2023|Keywords: customer relationship management, social customer relationship management -
Organizational Culture and Customer Relationship Management: A Simple Linear Regression Analysis
Taylor & Francis Verlag | 2017|Keywords: Customer relationship management -
From social media to social customer relationship management
Emerald Group Publishing | 2011|Keywords: Customer relationship management, Social customer relationship management -
The impact of customer relationship management capability on innovation and performance advantages: testing a mediated model
Taylor & Francis Verlag | 2010|Keywords: customer relationship management -
Asymmetrically realized absorptive capacity and relationship durability
Emerald Group Publishing | 2012|Keywords: Customer relationship management -
Interaction between crumb rubber modifier and asphalt binder in dry process
Online Contents | 2017|Keywords: Customer relationship management -
Examination of customer relations management in banks in terms of strategic, technological and innovation capability
Emerald Group Publishing | 2022|Keywords: Customer relationship management technology, Customer relationship management strategy -
CONSEQUENCES OF SOCIAL MEDIA TECHNOLOGIES ADOPTION ON CRM CAPABILITIES AND FIRM PERFORMANCE
Free accessDOAJ | 2018|Keywords: customer relationship management, customer relationship management capabilities -
Customer focus, service process fit and customer relationship management profitability: the effect of knowledge sharing
Taylor & Francis Verlag | 2010|Keywords: customer relationship management -
Customer relationship management in hotels: examining critical success factors
Taylor & Francis Verlag | 2014|Keywords: customer relationship management -
Evolutionary computing applied to customer relationship management: A survey
Elsevier | 2016|Keywords: Customer relationship management
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