Information strategy : the executive's journal
The tables of contents are generated automatically and are based on the data records of the individual contributions available in the index of the TIB portal. The display of the Tables of Contents may therefore be incomplete.
Table of contents
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Departments - Notes - IT Spending: It's the Really Big Issue, Again!DeJarnett, L.R. et al. | 2002
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Features - Managing Telecommunications-Expenses - Telecommunications is the second-highest nonoperating expense for the average Fortune 1000 firm. Most organizations can reduce these expenses by 3 to 15 percent; some can cut costs by 30 to 40 percent. The key to achieving and maintaining lower telecom expenses is to understand industry drivers, technical alternatives, and effective telecom procurement and processing techniques.Yarberry Jr, William A. et al. | 2002
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Features - Running Information Services as a Business: Managing IS Commitments within the Enterprise - All IS organizations pursue the same goal: The consistent and economical delivery of day-to-day services and project work. How can this be achieved? The purpose of this article is to provide a partial answer by offering a practical and proven methodology for managing IS commitments within the enterprise. The author advocates effective communications and shaping customer expectations by actually delivering positive results. In the end, customer satisfaction may be realized, at least in part, through the rigorous application of these practices, combined with the internal and external partnering to deliver on time and within budget.Kesner, Richard M. et al. | 2002
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Features - Critical Success Factors for Information Requirements Gathering - The IS requirements-gathering process is a critical first step in the IS development or adoption process. However, IS requirements are too frequently incomplete, inconsistent, or incorrect. And often, the reasons for this failure have less to do with technologies than with people and management. This article presents the results of a study of the critical success factors (CSFs) associated with information systems requirements gathering. The results are based on a survey given to IS development personnel and to IS users who have participated in a requirements-gathering effort.Havelka, Douglas et al. | 2002