The TQM journal : the international review of organizational improvement
The tables of contents are generated automatically and are based on the data records of the individual contributions available in the index of the TIB portal. The display of the Tables of Contents may therefore be incomplete.
Table of contents
- 1
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2020 and beyondDouglas, Alexander et al. | 2020
- 2
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A 21st century appreciation for: quality, excellence and complex human adaptive systemsKennedy, Bob et al. | 2019
- 21
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Factors for improving performance in ISO 9001 certified small- and medium-sized service enterprisesChiarini, Andrea / Castellani, Paola / Rossato, Chiara et al. | 2019
- 38
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Fuzzy assessment analysis and key improvements to a production systemShiau, Yau-Ren / Chang, Hui-Min et al. | 2019
- 56
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The heterogeneous implementation of ISO 9001 in service-oriented organizationsChountalas, Panos T. / Magoutas, Anastasios I. / Zografaki, Eleni et al. | 2019
- 78
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Revising the Kano model for designing an employee compensation systemVaez Shahrestani, Hossein / Shahin, Arash / Teimouri, Hadi et al. | 2019
- 92
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Exploring patient empowermentIppolito, Adelaide / Smaldone, Francesco / Ruberto, Margherita et al. | 2019
- 110
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Integrated internal audit in management systemHassan, Noor Aishah / Mohamad Zailani, Suhaiza Hanim / Hasan, Haslida Abu et al. | 2019
- 127
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An exploration of quality management practices in the manufacturing industry of EthiopiaAddis, Sisay et al. | 2019
- 143
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Emergence in TQM, a concept analysisvan Kemenade, Everard et al. | 2019
- 162
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An application of value stream mapping in auto-ancillary industry: a case studyJasti, Naga Vamsi Krishna / Kota, Srinivas / Sangwan, Kuldip Singh et al. | 2019
- 183
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Airline service quality and visual communicationSuham-Abid, Dalia / Vila-Lopez, Natalia et al. | 2019