Integration of firm's resource and capability to implement enterprise CRM: A case study of a retail bank in Korea (English)
- New search for: Kim, H. S.
- New search for: Kim, Y. G.
- New search for: Park, C. W.
- New search for: Kim, H. S.
- New search for: Kim, Y. G.
- New search for: Park, C. W.
In:
DECISION SUPPORT SYSTEMS
;
48
, 2
;
313-322
;
2010
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ISSN:
- Article (Journal) / Print
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Title:Integration of firm's resource and capability to implement enterprise CRM: A case study of a retail bank in Korea
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Contributors:
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Published in:DECISION SUPPORT SYSTEMS ; 48, 2 ; 313-322
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Publisher:
- New search for: Elsevier Science B.V., Amsterdam.
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Publication date:2010-01-01
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Size:10 pages
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ISSN:
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Type of media:Article (Journal)
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Type of material:Print
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Language:English
- New search for: 658.05
- Further information on Dewey Decimal Classification
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Classification:
DDC: 658.05 -
Source:
© Metadata Copyright the British Library Board and other contributors. All rights reserved.
Table of contents – Volume 48, Issue 2
The tables of contents are generated automatically and are based on the data records of the individual contributions available in the index of the TIB portal. The display of the Tables of Contents may therefore be incomplete.
- 313
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Integration of firm's resource and capability to implement enterprise CRM: A case study of a retail bank in KoreaKim, Hyung-Su / Kim, Young-Gul / Park, Chan-Wook et al. | 2009
- 323
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Combinatorial reverse auction based on revelation of Lagrangian multipliersHsieh, Fu-Shiung et al. | 2009
- 331
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Comparative study of adaptability and flexibility in distributed manufacturing supply chainsChan, H.K. / Chan, F.T.S. et al. | 2009
- 342
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Towards a multi-dimensional project Performance Measurement SystemLauras, Matthieu / Marques, Guillaume / Gourc, Didier et al. | 2009
- 354
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Using text mining and sentiment analysis for online forums hotspot detection and forecastLi, Nan / Wu, Desheng Dash et al. | 2009
- 369
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Designing the user interface and functions of a search engine development toolChau, Michael / Wong, Cho Hung et al. | 2009
- 383
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Affect and acceptance: Examining the effects of positive mood on the technology acceptance modelDjamasbi, Soussan / Strong, Diane M. / Dishaw, Mark et al. | 2009
- 395
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Knowing your customers: Using a reciprocal relationship to enhance voluntary information disclosureZimmer, J. Christopher / Arsal, Riza / Al-Marzouq, Mohammad / Moore, Dewayne / Grover, Varun et al. | 2009
- 407
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The effects of Web assurance seals on consumers' initial trust in an online vendor: A functional perspectiveHu, Xiaorui / Wu, Guohua / Wu, Yuhong / Zhang, Han et al. | 2009
- 419
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Revisiting the note on supply chain integration in vendor-managed inventoryWang, Wan-Tsu / Wee, Hui-Ming / Tsao, H.-S. Jacob et al. | 2009
- 421
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The effects of lumpy demand and shipment size constraint: A response to “Revisit the note on supply chain integration in vendor-managed inventory”Huang, Boray / Ye, Zhisheng et al. | 2009
- IFC
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Editorial Board| 2010