Translating customers’ voices into operations requirements - A QFD application in higher education (English)
- New search for: Brian Hwarng, H.
- New search for: Teo, Cynthia
- New search for: Brian Hwarng, H.
- New search for: Teo, Cynthia
In:
International Journal of Quality & Reliability Management
;
18
, 2
;
195-226
;
2001
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ISSN:
- Article (Journal) / Electronic Resource
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Title:Translating customers’ voices into operations requirements - A QFD application in higher education
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Contributors:Brian Hwarng, H. ( author ) / Teo, Cynthia ( author )
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Published in:International Journal of Quality & Reliability Management ; 18, 2 ; 195-226
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Publisher:
- New search for: MCB UP Ltd
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Publication date:2001-03-01
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Size:32 pages
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ISSN:
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DOI:
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Type of media:Article (Journal)
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Type of material:Electronic Resource
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Language:English
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Keywords:
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Source:
Table of contents – Volume 18, Issue 2
The tables of contents are generated automatically and are based on the data records of the individual contributions available in the index of the TIB portal. The display of the Tables of Contents may therefore be incomplete.
- 110
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Number 2 - Access to International Journal of Quality & Reliability Management online| 2001
- 111
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Number 2 - Editorial advisory board| 2001
- 112
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Number 2 - Abstracts and keywords| 2001
- 114
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Number 2 - French abstracts| 2001
- 116
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Number 2 - German abstracts| 2001
- 118
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A methodology for developing a self-assessment tool to measure quality performance in organizationsLee, Pui-Mun / Quazi, Hesan A. et al. | 2001
- 118
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Number 2 - A methodology for developing a self-assessment tool to measure quality performance in organizationsLee, Pui Mun et al. | 2001
- 142
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A study of the transition from ISO 9000 to TQM in the context of organisational learningHill, Frances M. / Hazlett, Shirley-Ann / Meegan, Sarah et al. | 2001
- 142
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Number 2 - A study of the transition from ISO 9000 to TQM in the context of organisational learningHill, Frances M. et al. | 2001
- 169
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Viewing statistics from a quality control perspectiveGitlow, Howard S. et al. | 2001
- 169
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Number 2 - Viewing statistics from a quality control perspectiveGitlow, Howard S. et al. | 2001
- 180
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Grounded theory methodology and practitioner reflexivity in TQM researchLeonard, Denis / McAdam, Rodney et al. | 2001
- 180
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Number 2 - Grounded theory methodology and practitioner reflexivity in TQM researchLeonard, Denis et al. | 2001
- 195
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Number 2 - Translating customers' voices into operations requirements: A QFD application in higher educationHwarng, H.Brian et al. | 2001
- 195
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Translating customers’ voices into operations requirements - A QFD application in higher educationBrian Hwarng, H. / Teo, Cynthia et al. | 2001
- 228
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Number 3 - Abstracts and keywords| 2001
- 230
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Number 3 - French abstracts| 2001
- 232
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Number 3 - German abstracts| 2001
- 234
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Number 3 - Viewpoint: Beg, borrow or benchmarkMotwani, Jaideep et al. | 2001
- 237
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Number 3 - Enhancement and evaluation of pattern recognition in control chartsPiplani, Rajesh et al. | 2001
- 237
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Enhancement and evaluation of pattern recognition in control chartsPiplani, Rajesh et al. | 2001
- 254
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Towards a contingency theory of TQM in services - How implementation varies on the basis of volume and varietySilvestro, Rhian et al. | 2001
- 254
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Number 3 - Towards a contingency theory of TQM in services: How implementation varies on the basis of volume and varietySilvestro, Rhian et al. | 2001
- 289
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Number 3 - A proposed model of TQM implementation based on an empirical study of Malaysian industryThiagaragan, T. et al. | 2001
- 289
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A proposed model of TQM implementation based on an empirical study of Malaysian industryThiagaragan, T. et al. | 2001
- 307
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Negative Log-Gamma distribution for data uncertainty modelling in reliability analysis of complex systems - Methodology and robustnessAllella, F. et al. | 2001
- 307
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Number 3 - Negative Log-Gamma distribution for data uncertainty modelling in reliability analysis of complex systems: Methodology and robustnessAllella, F. et al. | 2001
- 324
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Modified approach for prioritization of failures in a system failure mode and effects analysisSankar, Nune Ravi et al. | 2001
- 324
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Number 3 - Modified approach for prioritization of failures in a system failure mode and effects analysisSankar, Nune Ravi et al. | 2001
- 336
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A quality management implementation framework for manufacturing-based R&D environmentsKumar, Vinod et al. | 2001
- 336
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Number 3 - A quality management implementation framework for manufacturing-based R&D environmentsKumar, Vinod et al. | 2001