A service quality evaluation scale for the hospitality sector (English)
Dimensions, attributes and behavioural intentions
- New search for: Salazar, Ana
- New search for: Costa, Jorge
- New search for: Rita, Paulo
- New search for: Salazar, Ana
- New search for: Costa, Jorge
- New search for: Rita, Paulo
In:
Worldwide Hospitality and Tourism Themes
;
2
, 4
;
383-397
;
2010
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ISSN:
- Article (Journal) / Electronic Resource
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Title:A service quality evaluation scale for the hospitality sector
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Subtitle:Dimensions, attributes and behavioural intentions
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Contributors:
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Published in:Worldwide Hospitality and Tourism Themes ; 2, 4 ; 383-397
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Publisher:
- New search for: Emerald Group Publishing Limited
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Publication date:2010-08-31
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Size:15 pages
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ISSN:
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DOI:
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Type of media:Article (Journal)
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Type of material:Electronic Resource
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Language:English
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Keywords:
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Source:
Table of contents – Volume 2, Issue 4
The tables of contents are generated automatically and are based on the data records of the individual contributions available in the index of the TIB portal. The display of the Tables of Contents may therefore be incomplete.
- 357
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Strategic tourism planning in practice: the case of the Open Academy of TourismLadeiras, Ana / Mota, António / Costa, Jorge et al. | 2010
- 364
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Competitive destination analysis in Southern European countriesÁguas, Paulo / Veiga, Célia / Reis, Helena et al. | 2010
- 376
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Embracing user generated content within destination management organizations to gain a competitive insight into visitors' profilesCarvão, Sandra et al. | 2010
- 383
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A service quality evaluation scale for the hospitality sectorSalazar, Ana / Costa, Jorge / Rita, Paulo et al. | 2010
- 398
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e-Learning as a tool to improve quality and productivity in hotelsSarmento, Manuela et al. | 2010
- 410
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An analysis of the perceived effects of economic and monetary union on hotels in the north of PortugalPinto Cardoso, Carla / Vaughan, Roger / Edwards, Jonathan et al. | 2010
- 428
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Douro Valley Tourism PlanFazenda, Nuno / Nunes da Silva, Fernando / Costa, Carlos et al. | 2010
- 441
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Sustainability control and management of Porto Belo Island, Santa Catarina State, Brazilvan de Meene Ruschmann, Doris / Carla Sagi, Luciana et al. | 2010
- 455
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How can tourist destinations become more competitiveCosta, Jorge / Salazar, Ana / Montenegro, Mónica / Gomes, João et al. | 2010
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How can tourist destinations become more competitive – what key tools can be used to achieve this aim?Costa, Jorge / Salazar, Ana / Montenegro, Mónica / Gomes, Joao et al. | 2010