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Did you enjoy the library? Impact surveys in diverse settings
British Library Online Contents | 2014| -
Can we quantify the library's influence? Creating an ISO standard for impact assessment
British Library Online Contents | 2012| -
Managing the public health risk of a `sex worker' with hepatitis B infection: legal and ethical considerations
British Library Online Contents | 2011| -
NUMERIC: statistics for the digitisation of European cultural heritage
British Library Online Contents | 2010| -
Comparing the Incomparable? Performance Measures for National Libraries
British Library Online Contents | 2008| -
The cat's pyjamas? Performance indicators for national libraries
British Library Online Contents | 2008| -
Belevingsonderzoek Vliegbasis Geilenkirchen; percepties van inwoners in Nederland
Online Contents | 2010| -
To get one's money's worth: library management with cost data
British Library Online Contents | 2006| -
Standardized measures in the changing information environment
British Library Online Contents | 2006| -
Performance measures for library networked services and resources
British Library Online Contents | 2001| -
Performance, Processes, and Costs: Managing Service Quality with the Balanced Scorecard
British Library Online Contents | 2001|
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