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Type of material
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TIB reading rooms collection
LUH institutes collection
Synonyms were used for: Kundenorientierung
Search without synonyms: keywords:("Kundenorientierung")
Used synonyms:
- customer orientation
- customer relations
- kundennahe
- kundenorientiertes management
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When do customers perceive customer centricity? The role of a firm’s and salespeople’s customer orientation
Taylor & Francis Verlag | 2020|Keywords: firm’s customer orientation, salesperson customer orientation -
Student-customer orientation at a higher education institution: the perspective of undergraduate business students
Taylor & Francis Verlag | 2015|Keywords: student-customer orientation, student-customer orientation survey -
Customer orientation of frontline employees and organizational commitment
Taylor & Francis Verlag | 2014|Keywords: customer orientation, customer orientation gap -
Whose customer orientation? Exploring the relationships between leaders, team customer orientation climate and customer satisfaction
Emerald Group Publishing | 2023|Keywords: Team customer orientation climate, Customer orientation -
The role of customer orientation in creating customer value in fast-food restaurants
Emerald Group Publishing | 2023|Keywords: Proactive customer orientation, Customer orientation, Responsive customer orientation -
Customer-related proactiveness in the radical innovation development process
Emerald Group Publishing | 2007|Keywords: Customer orientation -
Understanding consumers' post-consumption behaviors in C2C social commerce: the role of functional and relational customer orientation
Emerald Group Publishing | 2022|Keywords: Functional customer orientation, Customer orientation, Relational customer orientation -
The impact of salesperson customer orientation on the evaluation of a salesperson’s ethical treatment, trust in the salesperson, and intentions to purchase
Taylor & Francis Verlag | 2015|Keywords: customer orientation -
Creativity-oriented HRM and organizational creativity in China
A complementary perspective of innovativenessEmerald Group Publishing | 2019|Keywords: Customer orientation -
Customer orientation and salesperson performance
Emerald Group Publishing | 2007|Keywords: Customer orientation -
Selling behaviours and sales performance: the moderating and mediating effects of interpersonal mentalizing
Taylor & Francis Verlag | 2014|Keywords: customer orientation -
How legacy firms can embrace the digital ecosystem via digital customer orientation
Online Contents | 2019|Keywords: Digital customer orientation -
Third-party logistics provider customer orientation and customer firm logistics improvement in China
Emerald Group Publishing | 2010|Keywords: Customer orientation -
Initial reference customer selection for high technology products
Emerald Group Publishing | 2007|Keywords: Customer orientation -
The good, the bad and the effective: a meta-analytic examination of selling orientation and customer orientation on sales performance
Taylor & Francis Verlag | 2014|Keywords: customer orientation -
Strategic customer management : integrating relationship marketing and CRM
GWLB - Gottfried Wilhelm Leibniz Bibliothek | 2013|Keywords: Customer relations, Customer relations ; Management -
Balancing the act: the implications of jointly pursuing internal customer orientation and external customer orientation
Taylor & Francis Verlag | 2014|Keywords: internal customer orientation, external customer orientation -
Customer relationship management : concepts and technologies
TIBKAT | 2019|Keywords: Customer relations -
The effects of positive personality on life insurance salespeople's customer orientation
Emerald Group Publishing | 2024|Keywords: Proactive customer orientation, Responsive customer orientation
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