Service case scheduling: An exploratory description and recommendations for solution (English)
- New search for: Jr, J. V.
- New search for: Russell, G. R.
- New search for: Kraus, M. E.
- New search for: Jr, J. V.
- New search for: Russell, G. R.
- New search for: Kraus, M. E.
In:
INTERNATIONAL JOURNAL OF SERVICE INDUSTRY MANAGEMENT
;
15
, 4
;
385-399
;
2004
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ISSN:
- Article (Journal) / Print
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Title:Service case scheduling: An exploratory description and recommendations for solution
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Contributors:
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Published in:INTERNATIONAL JOURNAL OF SERVICE INDUSTRY MANAGEMENT ; 15, 4 ; 385-399
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Publisher:
- New search for: Emerald Group Publishing Limited
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Publication date:2004-01-01
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Size:15 pages
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ISSN:
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Type of media:Article (Journal)
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Type of material:Print
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Language:English
- New search for: 338.4
- Further information on Dewey Decimal Classification
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Classification:
DDC: 338.4 -
Source:
© Metadata Copyright the British Library Board and other contributors. All rights reserved.
Table of contents – Volume 15, Issue 4
The tables of contents are generated automatically and are based on the data records of the individual contributions available in the index of the TIB portal. The display of the Tables of Contents may therefore be incomplete.
- 332
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Links between organisational and customer variables in service deliveryDean, Alison M. et al. | 2004
- 332
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Links between organisational and customer variables in service delivery: Evidence, contradictions and challengesDean, A. M. et al. | 2004
- 351
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The effect of customer card programs: A comparative study in Singapore and The NetherlandsNoordhoff, C. / Pauwels, P. / Odekerken-Schroder, G. et al. | 2004
- 351
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The effect of customer card programsNoordhoff, Corine / Pauwels, Pieter / Odekerken-Schröder, Gaby et al. | 2004
- 365
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The impact of interpersonal relationships on customer satisfaction and loyalty to the service providerGuenzi, Paolo / Pelloni, Ottavia et al. | 2004
- 385
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Service case schedulingSimons, Jacob V. / Russell, Gregory R. / Kraus, Mark E. et al. | 2004
- 385
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Service case scheduling: An exploratory description and recommendations for solutionJr, J. V. / Russell, G. R. / Kraus, M. E. et al. | 2004
- 400
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Maintenance of machineryKumar, Rajesh / Markeset, Tore / Kumar, Uday et al. | 2004
- 400
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Maintenance of machinery: Negotiating service contracts in business-to-business marketingKumar, R. / Markeset, T. / Kumar, U. et al. | 2004
- 414
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Internationalization, Technology and Services| 2004