ISO 9000 and ISO 14000 standards: A projection model for the decline phase (Unknown)
- New search for: Marimon, Frederic
- New search for: Heras, Iñaki
- New search for: Casadesús, Martí
- New search for: Marimon, Frederic
- New search for: Heras, Iñaki
- New search for: Casadesús, Martí
In:
Total Quality Management & Business Excellence
;
20
, 1
;
1-21
;
2009
- Article (Journal) / Electronic Resource
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Title:ISO 9000 and ISO 14000 standards: A projection model for the decline phase
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Contributors:
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Published in:Total Quality Management & Business Excellence ; 20, 1 ; 1-21
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Publisher:
- New search for: Routledge
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Publication date:2009-01-01
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Size:21 pages
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ISSN:
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DOI:
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Type of media:Article (Journal)
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Type of material:Electronic Resource
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Language:Unknown
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Keywords:
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Source:
Table of contents – Volume 20, Issue 1
The tables of contents are generated automatically and are based on the data records of the individual contributions available in the index of the TIB portal. The display of the Tables of Contents may therefore be incomplete.
- 1
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ISO 9000 and ISO 14000 standards: A projection model for the decline phaseMarimon, Frederic / Heras, Iñaki / Casadesús, Martí et al. | 2009
- 23
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An empirical study on antecedents of aggregate customer satisfaction: Cross-country findingsOgikubo, Mizuho / Schvaneveldt, Shane J. / Enkawa, Takao et al. | 2009
- 39
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Management mistakes as causes of corporate crises: Managerial implications for countries in transitionDubrovski, Drago et al. | 2009
- 61
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Dimensions of service quality in tourism – an Indian perspectiveNarayan, Bindu / Rajendran, Chandrasekharan / Sai, L. Prakash / Gopalan, Ram et al. | 2009
- 91
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A performance measurement system for SMEs taking part in Quality Award ProgrammesGarengo, Patrizia et al. | 2009
- 107
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Product and process optimisation design through Design of Experiments: A case studyHe, Zhen / Han, Ya-Juan / Zhao, Shuang / Park, Sung H. et al. | 2009
- 115
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Constructs and systems: Connecting strategy deployment and performance excellenceSaunders, Max / Mann, Robin / Smith, Robin et al. | 2009
- 129
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A systematic approach to reduce human and system-related errors causing customer dissatisfaction in a production environmentPakdil, Fatma / Özkök, Onur / Dengiz, Berna / Kara, Imdat / Selvi, Nilay / Kargı, Alper et al. | 2009
- 139
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Service quality in higher educationQuinn, Anita et al. | 2009
- 153
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Applying Six-Sigma methodology in the Kano quality model: An example of the stationery industryChen, S.C. et al. | 2009
- 171
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TQM's contribution to marketing implementation and firm's competitivenessSantos-Vijande, Maria Leticia et al. | 2009
- 197
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Application of Six Sigma DMAIC methodology in thermal power plants: A case studyKaushik, Prabhakar et al. | 2009
- 209
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Ethics and moral leadership: Quality linkagesMaguad, Ben et al. | 2009
- 223
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Internet service quality and customer satisfaction: Examining internet banking in GreeceSantouridis, Ilias et al. | 2009
- 241
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Using service quality to enhance the perceived quality of store brandsHuang, Min-Hsin et al. | 2009
- 253
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Delighting customers: An exploration into the discriminating factorsChowdhury, Utpal Kumar et al. | 2009